Checking Out Items FAQs

  • General Questions

    Submit a “Suggest a Purchase” form here.

  • Placing a Hold

    Online 

    • Visit glenviewpl.org and log in to My Account at the top right-hand side of the page. 
    • Search for your item and click “Place a Hold.” 
    • Select a pickup location: “Glenview” to pick up at the hold shelves in the Library or “Glenview Drive Up Window.” 
    • Click “Place Hold.” 

    By Phone 

    • Call 847.729.7500 to place a hold with a librarian. 
    • Mention if you would like to pick up your hold in the Library or at the Drive-Up Window. 

    There are two pick up locations for holds: 

    • Open hold shelves in the Library (to the left of the Circulation Desk) 
    • Drive-Up Window (vehicle entry off Prairie Street) 

  • Loan Periods & Renewals

    Loan periods depend on the item as noted in the table below.  Most items will automatically renew up to 2 times, with a few exceptions (noted below) or if the item is on hold by another patron.

    Item Loan Period Auto Renew
    New DVDs & Blu-rays  (excluding TV series, Non-Fic, Binge Boxes)  1 week No
    Library of Things - Backyard Theater Bundle (Limit 1, only GPL patrons ages 18+) 1 week No
    DVDs & Blu-rays  2 weeks Yes
    New DVDs & Blu-rays  (TV series, Non-Fic, Binge Boxes)  2 weeks No
    J Kit Preschool  2 weeks Yes
    J Kit STEAM items (Limit 2) 2 weeks No
    Launchpads  2 weeks No
    Playaway View   2 weeks No
    Videogames  2 weeks Yes
    Library of Things (Limit 1, only GPL patrons ages 18+)  2 weeks No
    Hot Picks Books  3 weeks  No
    Books & Audiobooks  3 weeks Yes
    Playaways  3 weeks Yes
    Book/CD Sets (Youth)  3 weeks Yes
    Music CDs & Records  3 weeks Yes
    Magazines  3 weeks No
    Tales & Travel Memory Kit  3 weeks Yes
    Umbrellas 3 weeks Yes
    ADA Assistive Devices  3 weeks Yes
    Book Discussion in a Bag  6 weeks Yes

    The catalog will automatically renew, up to two times, any items that are eligible for renewal and are not reserved for a fellow patron

    Book drops are located behind the Library off Prairie Street. There are also return slots near the Drive-Up Window. 

    GPL has eliminated overdue fines. Due dates still apply to checked-out items. If the item is not returned by the due date, up to three overdue notices are sent:  

    • 3 days overdue
    • 15 days overdue
    • 28 days overdue (Your account is blocked. Once the item is returned, the block will be removed.) 

    After 45 days past the due date a billing notice for the replacement cost of the item is sent.

    After 66 days past the due date your account may be sent to collections and charged a $10 fee.

    Most people want to return their items on time, but sometimes that isn't possible. Our objective is to get materials back, so they are available for someone else to check out. Therefore, everyone receives a reminder when items are overdue.

    Lost or damaged items will result in a fee charged for the item.

  • Interlibrary Loan

    Use Interlibrary Loan to get materials (books, articles, and audiovisual items) from other libraries when they are not available in the catalog. This service follows policies and procedures agreed upon by the cooperating libraries.  

    If you have any questions concerning an existing interlibrary loan, call 847-729-7500.